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Return & Refund Policy

Your satisfaction is our priority. We offer a transparent, risk-free return process for all our women’s clothing collections.

Welcome to Minimalmenswear, operated by ASIAUN ROMEILL THOMPSON LLC. We recognize that online shopping for premium women’s apparel requires a high degree of trust. Whether the fit wasn't as expected or you simply changed your mind, our goal is to ensure that your experience with us remains positive, even when a product isn't the right match.

This policy outlines our commitment to a fair and professional reimbursement process. By purchasing from minimalmenswear.shop, you are protected by the following transparent terms.

1. Professional Return Standards

We believe that returning an item should be as effortless as buying one. At Minimalmenswear, we stand firmly behind the quality of our textiles and tailoring. Our return framework is designed to respect both your time and your investment, providing a clear path to resolution without hidden administrative hurdles.

2. Key Policy Timelines

Service Feature	Our Commitment
Return Eligibility Window	30 Calendar Days from delivery date
Refund Processing Period	7 Business Days after arrival
Inventory Restocking Fee	$0.00 (Zero Fees)
Return Logistics Cost	Free (Prepaid label provided)

3. The 30-Day Evaluation Period

We offer an industry-standard 30-day window to evaluate your purchase. This timeframe begins specifically on the date the logistics carrier (USPS, UPS, or FedEx) marks your parcel as "Delivered." This allows you sufficient time to ensure the garment integrates perfectly into your personal style.

4. Criteria for Acceptable Returns

To maintain our strict hygiene and quality standards for all members of the Minimalmenswear community, returned items must adhere to the following conditions:

Original Condition: Garments must be unworn, unwashed, and free from any modifications.
Tag Integrity: All original brand identifiers, price tags, and security ribbons must remain intact and attached.
Pristine Surfaces: Items must be free of makeup stains, deodorant marks, pet hair, or distinct odors (e.g., perfume, smoke).
Internal Packaging: While the exterior shipping box can be replaced, all internal protective bags should be included.

5. Our "No Fees" Guarantee

Absolute Transparency:

We do not believe in penalizing our customers. You will never be charged a restocking fee, and ASIAUN ROMEILL THOMPSON LLC covers 100% of the return shipping costs by providing a prepaid digital label for all valid domestic requests.

6. The Return Lifecycle

Step 1: Contact - Email [email protected] with your Order ID and reason for return.

Step 2: Approval - Our Florida team will authorize your request within 24 business hours.

Step 3: Labeling - Receive your prepaid shipping label via email; print and affix it to your package.

Step 4: Dispatch - Drop the parcel at the designated carrier location (USPS, UPS, or FedEx).

Step 5: Inspection - Upon arrival at our Jacksonville facility, we perform a quality audit within 2 business days.

7. Refund Financial Settlement

Once your return is audited and approved, we initiate the financial settlement immediately.

Processing Window: 7 Business Days.
Settlement Method: Credit is issued exclusively to the original payment method used during checkout.

Note: While we process the refund within 7 days, your bank or credit card provider may require an additional 3-5 business days to reflect the balance in your account.

8. Final Sale & Hygiene Items

For the safety and health of all our customers, certain categories are ineligible for return:

Items explicitly marked as "Final Sale" on the product description page.
Intimates, bodysuits, or swimwear where the hygiene seal has been compromised.
Digital gift certificates.

9. Defective Item Priority

If your garment arrives with a manufacturing defect or is not the item you ordered, please notify us at [email protected] within 48 hours of delivery. We will prioritize your case, providing a replacement or immediate full refund at no additional cost to you.