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Cancel/Change Order Policy

Professional standards for order management and fulfillment efficiency.

At Minimalmenswear, operated by ASIAUN ROMEILL THOMPSON LLC, we take pride in our rapid fulfillment cycle. To uphold our commitment to a 1-business-day handling time, our logistics system is engineered to move orders into the processing phase almost immediately after confirmation.

Because we prioritize getting your women’s apparel to you within our 3–8 day delivery window, the opportunity for cancellation or modification is extremely brief. This policy outlines the specific parameters and professional procedures required to manage your order after submission.

1. Cancellation Protocol

Cancellation requests are eligible for a full refund only if they are received and processed before the order enters the "Processing" or "Shipped" status.

Order Placement (EST) Cancellation Eligibility
Mon - Fri (Before 5:00 PM) Within 60 minutes of purchase
Mon - Fri (After 5:00 PM) By 8:00 AM EST the next business day
Weekends & Holidays By 8:00 AM EST on the following Monday

Important Notice: Once a tracking number is generated or the status is set to "Shipped," the order cannot be halted. In these instances, customers must follow our standard 60-Day Return Policy upon delivery.

2. Order Modifications

Due to our synchronized inventory management, we cannot perform direct "swaps" of items (size, color, or style) within an existing order. To modify your selection:

  • Contact us immediately to request a formal cancellation of the incorrect order.
  • Once the cancellation is confirmed, we will issue a 100% refund.
  • You may then place a new, correct order at minimalmenswear.shop.

3. Shipping Address Adjustments

We utilize high-precision carriers including USPS, UPS, and FedEx. Address integrity is critical:

  • Prior to Shipment: Address corrections are possible only if the shipping label has not yet been printed. Email us with the subject "URGENT: Address Change."
  • Post-Shipment: We lose the ability to redirect parcels once they depart our Florida hub. If a package is undeliverable due to an incorrect address, the customer may be responsible for re-shipping fees once the item is returned to us.

4. Refund Process for Cancellations

Upon a successful cancellation, ASIAUN ROMEILL THOMPSON LLC follows these financial standards:

  • Full Reimbursement: You will receive 100% of the purchase price, including the $6.99 shipping fee.
  • Timeline: While we initiate refunds instantly, banks typically require 5–10 business days to reflect the credit in your account.

Official Contact Details

Company: ASIAUN ROMEILL THOMPSON LLC

Store Name: Minimalmenswear

Address: 4445 Jade Dr E, Jacksonville, FL, 32210, United States

Email: [email protected]

Support Hours: Monday – Friday, 8:00 AM – 5:00 PM (EST)

Last Updated: April 29, 2026. Thank you for your cooperation and professional understanding.

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Company

ASIAUN ROMEILL THOMPSON LLC

Email

[email protected]

ADDRESS

4445 Jade Dr E, Jacksonville, FL, 32210, United States

Hours support

Mon - Fri, 8:00 AM - 5:00 PM (EST)

All Collections

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© 2026 Minimalmenswear. All rights reserved.